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WiFi
Next: Check and confirm your address

nbn Fixed Wireless

Fast, reliable internet for regional homes and businesses Powered by nbn Fixed Wireless.

Check your address to see if nbn Fixed Wireless is available and discover the plans you can order at your location.

Built for homes and businesses beyond the fixed-line network.
Regional Australian property connected by nbn Fixed Wireless

① Check Fixed Wireless

Check your address to see if nbn Fixed Wireless is available at your premises.

1st Internet & WiFi
Continuing from nbn

Thank you for choosing 1st Internet & WiFi back at nbn

nbn has kindly shared the address you were checking:

Your address —

Which type of premises would you like to connect?

We only received the address you checked with nbn so we can continue your connection journey.

Will I need a new WiFi modem/router?

If you’re current WiFi modem is not delivering Internet where you need it, it may be time to upgrade. The good news is you have a few simple options.

Keep your current WiFi

If your existing equipment is compatible and still performs well, you may be able to keep using it.

Upgrade your WiFi router

A newer router can better match higher fibre speeds and improve WiFi performance around the home.

Choose mesh WiFi

For larger homes or harder-to-reach rooms, a mesh system can help improve WiFi coverage.

Still a little confused about the best WiFi fit?

See the different WiFi router and mesh options in more detail.

See a lot more detail here

Why Choose 1st Internet & WiFi?

You need more than just an nbn plan. We'll help you choose the right internet and WiFi solution for your home or business — with simple plans, friendly service and support from start to finish.

No lock-in contracts

Choose a plan with flexibility and stay in control.

100% Aussie service

Friendly local help from people who understand Australian homes & businesses.

Unlimited data

Stream, work, browse and connect without worrying about data limits.

Reliable connection

nbn-powered plans built around your home & business internet needs.

Frequently Asked Questions

Quick answers about nbn Fixed Wireless plans, installation, WiFi, billing and support.

General

What Fixed Wireless is and whether it’s right for your location.

What is nbn® Fixed Wireless?

Fixed Wireless connects your home to a local tower via a dedicated antenna on your roof or wall. It’s designed for regional and outer-metro areas not served by fixed line.

How do I check Fixed Wireless coverage and signal quality?

Use our address checker. If Fixed Wireless is available, we’ll confirm eligibility and book a signal test as part of installation if required.

Plan & Speed

What affects speeds and which plan to pick.

Which Fixed Wireless plan is best for my household?

Choose based on users and streaming needs. We’ll display typical evening speeds and the plan options available at your address.

Why can Fixed Wireless speeds vary?

Signal strength, distance to the tower, line-of-sight, weather and tower load can influence performance. We continuously optimise capacity and provide clear speed guidance by plan.

Installation & Setup

What happens during a Fixed Wireless install.

Do I need a technician for Fixed Wireless?

Yes. An installer will mount an outdoor antenna and connect it to an indoor power unit. From there, your Wi-Fi router connects via Ethernet.

How long does Fixed Wireless installation take?

Appointment availability varies. Standard installs are usually completed in one visit, subject to a successful signal test and safe roof access.

Equipment

Devices for Fixed Wireless.

What equipment do I need for Fixed Wireless?

An outdoor antenna, an indoor power supply/termination unit and a compatible Wi-Fi router with Ethernet WAN. We’ll supply or recommend suitable hardware.

How do I get strong Wi-Fi throughout my home on Fixed Wireless?

Place your router centrally and consider a mesh Wi-Fi system for larger properties or multi-building setups (e.g., sheds, studios).

Troubleshooting & Support

Common Fixed Wireless tips.

What can I try if my Fixed Wireless is slow?

Check the antenna power unit is on, reboot the unit and your router, reduce interference, and try a wired test. If speeds remain low, contact us for diagnostics.

Do weather and tower maintenance affect Fixed Wireless?

Severe weather and scheduled work can impact performance. We monitor outages and provide updates where available.

Billing & Contract

Contracts and moving house on Fixed Wireless.

Are there lock-in contracts for Fixed Wireless plans?

We offer flexible month-to-month options. Any promo terms will be shown clearly before checkout.